Dateschutzbestimmungen
Effective Year : 2023
1. Introduction
LUXEMBOURG SECURITY SOLUTIONS Sàrl (“we”, “our”, “us”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect personal information in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR).
2. Who We Are
LUXEMBOURG SECURITY SOLUTIONS Sàrl
Registered in Luxembourg
Company Number: 1015210B/O
Registered Office: 3, avenue Monterey L-2163 Luxembourg
Email: info@lss.lu
Phone: +352 26 10 39 79
3. Personal Data We Collect
We may collect and process the following categories of personal data:
• Identification Data: Full name, date of birth, nationality, ID/passport number
• Contact Details: Phone number, email address, home address
• Employment Data: Job title, employer name, security credentials
• Video Surveillance Data: CCTV recordings for premises under our monitoring
• Access Logs: Entry/exit records and activity logs for secured locations
• Client Communications: Emails, phone calls, and reports
4. How We Collect Your Data
• Directly from you (e.g., forms, correspondence)
• Through contracts with our clients/employees
• From surveillance systems installed on-site
• From public authorities or background check providers (where lawful)
5. Legal Basis for Processing
We process personal data on the following legal bases:
• Performance of a contract
• Legal obligations
• Legitimate interest (e.g., securing properties)
• Consent (where required)
6. Purpose of Processing
• Providing security and surveillance services
• Managing personnel and contracts
• Responding to inquiries and support requests
• Ensuring compliance with applicable laws
• Investigating incidents or unlawful activity
7. Sharing and Disclosure
We do not sell your data. We may share your personal data with:
• Law enforcement and public authorities (when legally required)
• Our legal or professional advisors
• Subcontractors and partners under confidentiality agreements
• Cloud service providers and data processors (within the EEA or under adequate safeguards)
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined above and in compliance with applicable laws. CCTV footage is typically retained for a maximum of 30 days unless required for legal or investigative reasons.
9. Your Rights
You have the following rights under the GDPR:
• Right of access
• Right to rectification
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to data portability
• Right to object
• Right to lodge a complaint with the Commission Nationale pour la Protection des Données (CNPD)
10. Data Security
We implement technical and organizational measures to protect your personal data, including:
• Encrypted storage
• Access controls and authentication
• Regular security audits and staff training
11. International Transfers
If personal data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.
12. Cookies and Website Analytics
[If applicable: Our website uses cookies and analytics tools to enhance user experience. For more details, please refer to our Cookie Policy.]
13. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website and, where appropriate, notified to you directly.
14. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Data Protection Officer
LUXEMBOURG SECURITY SOLUTIONS Sàrl
Email: info@lss.lu
Phone: +352 26 10 39 79